Above is a screenshot of an actual text a Lane-Scott member received. We will never notify you of a planned outage via text.

Lane-Scott has been notified recently by a couple members of a text scam claiming to be from Lane-Scott. The impersonator is notifying members of a planned outage in their area.  If you receive a text like this, it is NOT legitimate!

• We will never notify you of a planned outage via text. You will receive a phone call from a Lane-Scott Electric employee notifying you of a planned outage, or possibly an automated call if the outage is affecting a large area.
• During those phone calls, we will not ask you to provide any information, not even your service address.

While this text does not ask you to take action by clicking on a link or going to a url, it does ask you to interact by texting “STOP”. We believe the text is trying to do two things here. One, the ultimate goal is to build your confidence in the source, so when they do send you a text with a link, you’ll think it is real. Two, if you reply “STOP” it confirms they have reached a real person and someone who is going to interact with their texts.  If you do receive a text containing a link, DO NOT Click it.

Tips to Spot a Text Scam

1. The text asks you to confirm personal information.
2. The phone number does not look legitimate.
3. It’s poorly written with misspelled words or grammatical errors, as well as strange turns of phrase.
4. There’s a link to click
5. The content of the information will instill panic in the recipient and ask for some kind of action to remedy it.

Thank you for being vigilant and aware. Scammers have gotten crafty, and it is often hard to know what is real and what is not. If you are ever in doubt, call the source directly. Make sure and call a phone number you know is legitimate. If you do receive something from us you are unsure of, please contact us not only for your protection, but so we can notify all members of the situation.