In order to best serve you, it's important your account information is current. With correct phone numbers, billing address, and e-mail address on file we are able to communicate with you in the event of outages, unclaimed capital credits, or other cooperative related matters.
Update your information on SmartHub or by calling the office.
SmartHub enables members to securely manage their account online or on their smart phone. Review your energy usage, pay your bill, set up automatic payments, receive important messages from Lane-Scott Electric, report outages, sign-up for Paperless Billing and Autopay, and much more.
When looking at any bill, you want to easily be able to understand the charges. The billing format can be confusing for electric utilities until you get used to it and everyone's bill is slightly different depending on your services. Here is an example bill that helps explain the charges and an explanation of our billing cycle so you understand when bills are due.
Whether you are a new resident in our service area, signing up for a new service, moving to a new location in our area, building new, or need to disconnect service, we are here to help!
We realize that when it comes to paying bills, one payment option doesn't fit every members needs. For this reason we have several payment options available such as auto pay and budget billing. Here's our list of the many ways to pay.
Understand our policies concerning late and delinquent bills, due dates, notices, and find out what to do if you need to set up a payment arrangement.
It is important to keep your phone number, e-mail address, and mailing address updated, even after you are off our lines! Use the form to conveniently update your information, or call into our office.
