Keep Your Contact Information Current

In order to best serve you, it's important your account information is current. With correct phone numbers, billing address, and e-mail address on file we are able to communicate with you in the event of outages, unclaimed capital credits, or other cooperative related matters.

Update your information on SmartHub or by calling the office. 

Manage Your Account on SmartHub Call Us (620) 397-5327

SmartHub

SmartHub enables members to securely manage their account online or on their smart phone. Review your energy usage, pay your bill, set up automatic payments, receive important messages from Lane-Scott Electric, report outages, and much more.

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Understanding Your Bill

When looking at any bill, you want to easily be able to understand the charges. The billing format can be confusing for electric utilities until you get used to it and everyone's bill is slightly different depending on your services. Here is an example bill that helps explain the charges and an explanation of our billing cycle so you understand when bills are due. 

Understanding Your Bill

Bill Payment Options

We realize that when it comes to paying bills, one payment option doesn't fit every members needs. For this reason we have several payment options available such as auto pay and budget billing. Here's our list of the many ways to pay.

Payment Options

Late and Delinquent Bills

Understand our policies concerning late and delinquent bills, due dates, notices, and find out what to do if you need to set up a payment arrangement.

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