Restoring Power Safely and Efficiently

We do our best to avoid them, but there’s no way around it: power outages occasionally happen. For most Lane-Scott Electric members, when outages occur, they only last a few hours. But our unrelenting Western Kansas weather, especially the wind, can cause extended outages like the December windstorm and recent March blizzard.

So, when the power goes out, how Lane-Scott Electric crews know where to start working? How do you know if your outage has been reported? We’ve got answers to these questions and more, and it all starts with a safe, efficient plan for power restoration.  

When the lights go out and it’s safe for our crews to begin the restoration process, they start by repairing power lines and equipment that will restore power to the greatest number of people in the shortest time possible.

This process typically begins with repairs to the larger main distribution lines that service a great number of homes and businesses. After those repairs are made, crews work on tap lines, which deliver power to transformers, either mounted on utility poles (for above-ground service) or placed on pads (for underground service). Finally, individual service lines that run between the transformer and the home are repaired.

We can’t control the weather, but we can prepare for it. This year’s supply shortages have added logistical challenges as far as having enough supplies on hand in the case of emergencies. Typically, Lane-Scott keeps a supply of extra utility poles, transformers, and other equipment on hand so we can quickly get to work in the event of infrastructure damage. When widespread outages occur, multiple crews will be out in the field simultaneously working to repair damage at multiple locations. We also coordinate with nearby co-ops to bring in additional crews when necessary.

A proactive approach to maintenance helps minimize the chance of prolonged outages; this is why you see Lane-Scott crews or contractors periodically trimming trees and clearing vegetation near rights-of-way. We love trees too, but it only takes one overgrown limb to knock out power for an entire neighborhood. Trimming improves power reliability for our entire community. In addition to managing vegetation, we inspect utility poles, power lines and other critical equipment to maintain a more reliable system.

If you experience a power outage, don’t assume a neighbor reported it. It’s best to report the outage yourself, and we make it easy to do. The quickest way to report an outage is through our Smarthub app or website which can be found through our website at www.lanescott.coop; you can also call 620-397-5327 or 800-407-2217 to report an outage. After typical business hours, our dispatch service will answer the call and contact on-call crews.  

If you have a medical condition that requires electrical equipment, we encourage you to always have a backup plan in place. This plan could include a portable generator, extra medical supplies or moving to an alternate location until power is restored. If you plan to use a generator for backup power, read all safety information and instructions before use.

Mother Nature can be unpredictable, but as a member of Lane-Scott Electric you can feel confident knowing we’re standing by, ready to restore power as quickly and safely as possible.